State Farm® Insurance Agent Kathleen Banse
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Doris Ludwig
February 27, 2026
"Erica has been a delight to change our policies to this office. With our recent move, Erica has really taken the worry out of making sure our home and auto insurance coverage is exactly what we need! Thank you Erica!"
"Thank you for the lovely review, Doris, we love to hear feedback like this! I will pass your gratitude on to Erica!"
paige evans
February 14, 2026
"Erica was amazing! She helped me get the best price, worked with my crazy schedule and made the whole experience so easy!"
"We are so glad Erica was able to help you get a great rate for your insurance while making the process easy at the same time, welcome to State Farm! "
Jill Bullock
February 13, 2026
"Erica is a life saver! She took me by the hand and explained the coverage step by step. It's tough to find an agent that truly understands the coverages these days. Erica not only understands, she goes above and beyond to recommend strategies to increase your coverage and save you a few bucks along the way. It's well worth reaching out to Erica Perez to get a quote for your P&C needs. She is AMAZING!"
"YOU are amazing, thank you Jill! Erica has a passion for what she does, and it shows. Have a great weekend, and Happy Valentine's Day!!!"
Mark Pack
January 30, 2026
"Kathleen, I recently contacted your office and worked with Erica Perez. She was the consummate professional, promt, and very courteous."
"Thank you Mark, we truly appreciate you and your business over the years!"
laura huebel
January 6, 2026
"I worked with Erica to set up a new auto policy. She was efficient, knowledgeable and kind!"
"Thank you so much, Erica is all of the above! "
Andres Chacon
December 29, 2025
"I had a great experience working with Erica at State Farm. She made the process easy and straightforward, took the time to explain my options, and made me feel like a valued client rather than just a number. I was able to set up both my home and auto insurance smoothly. Highly recommend Erica for professional and personalized service."
"Thank you for the 5-star review Andres, our team loves delivering professional and personalized service!"
Roland Ashby
December 5, 2025
"Awesome service! Tara did a wonderful job."
"Thank you Roland, we appreciate you!"
Susan M.
December 4, 2025
"We worked with Erica Perez who helped us re-establish ourselves when moving back to Texas from Canada. She was amazing! Attentive, quick to respond and assist, and helped us get the best insurance for our unique individual situation. Great at listening to our needs and tailoring our policies. Highly recommend."
"Thank you so much for the recommendation! We feel listening to your needs and tailoring coverage is the most important way we can help our customers!"
Ian Beam
December 3, 2025
"Amazing Staff! Erica went above and beyond and Got everything situated for me! Thank you!"
"Erica is awesome, so happy we were able to help!"
M H
November 20, 2025
"Leah in Kathleen’s office is the best. She answers questions and processes all our changes asap. I just drop an email and done. She and everyone in the office is very professional and courteous."
"Thank you so much for the kind words, Leah is passionate about helping our customers!"
Jerry Smith
November 20, 2025
"Danielle is the best! She is quick to respond and help you get the best insurance for you needs! Would recommend them each day of the week!"
"We agree, Danielle is the best! We appreciate your business and we're glad we were able to provide you with the best insurance for your needs."
Darrell Barker
November 17, 2025
"My homeowners renewal with another carrier was going up substantially for the second year. After being with that carrier for 20+ years, I had to make a change. Danielle was quick to reply to my request for quotes which were 40% below my current policies for auto and homeowners. She provided some good insights on coverage levels and options which were very helpful. She had coverage in place quickly and the process was painless. I highly recommend this office amd Danielle"
"Danielle genuinely cares about our insureds, I'm so glad she was able to help you. We are always here for you, like a good neighbor! "
Ruth McLain
November 14, 2025
"Working with Erica has been great! She helped me get a good price on the Insurance for our rental house and both Erica & Tara were great to work with on a billing issue I had. Both were easy to work with, quick to respond and made solving the issue easy. Thank you!!"
"Erica and Tara are a great team, I'm glad they were able to get you a great price and resolve your billing issue!"
Analisa Del Campo
November 12, 2025
"Leah is a selfless person of integrity and good will. She went above and beyond to help a customer that wasn't from her office. Our customer, called our office said Leah was so patient and kind. We need more Leah vibes in this world! Thanks so much for all you do!!"
"Thank you so much, Leah is a good neighbor, and we are happy to help!"
David Jones
November 11, 2025
"I spoke with Danielle Lewis, and she was absolutely wonderful—so patient and helpful! I saved a lot on both my homeowners and auto insurance. She took the time to answer all my questions thoroughly. After reading so many positive reviews, I can see why everyone is happy with the service and the savings they’ve received. I plan to look into life insurance next. Thank you, Danielle!"
"Thank you Diane, we think Danielle is awesome also. I'm so glad she was able to help you with home and auto. She will find you the best options for life insurance as well. Welcome to State Farm! "
Brenda Garcia
November 6, 2025
"Leah was very prompt and thorough to my questions. Thank you so much!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Zach Perez
November 4, 2025
"Worked with Erica Perez and boy talk about the best possible customer service out there. She took care of everything and made it as easy as possible for me to get everything completed. Couldn’t be happier with my agent!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Jeanne Derr
November 3, 2025
"We obtained information on a new vehicle very late and needed insurance in place before we could submit the title change. Kathleen and her team took care of it immediately! Communication and service is key and they are excellent!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Thomas Rivera
November 3, 2025
"Erica was amazing! Very helpful and informative! Thank you so much!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Kyle Sebek
October 30, 2025
"It's been great working with Erica on finding the best life insurance policy for my wife and me."
"Thank you, Kyle, we work to make sure we are covering your specific needs in everything we do!"
Hazel McCarthy
October 30, 2025
"We appreciate the great customer service that we receive from Erica every time that we contact this office. Would highly recommend to anyone looking for insurance coverage."
"Thank you for the high praise, Hazel, we appreciate you!"
Brittany Escamilla
October 30, 2025
"I had been thinking of getting life insurance for some time and was a bit intimidated about going through the process. Erica Perez was wonderful she made everything so easy and quick. Will definitely be recommending her to everyone i know."
"Thank you, Brittany, we have a passion for helping people with their life insurance needs!"
Daniela Sebek
October 30, 2025
"Erica Perez helped my family get an excellent rate and coverage on our auto insurance. We then decided to carry our life insurance policies through State Farm as well after discussing the options with Erica. I cannot recommend Erica enough for helping with your insurance needs or questions."
"Thank you for recommending Erica, we think she is pretty great also! "
carley hargrove
October 30, 2025
"Erica Perez helped me get my life insurance in place. She explained all the available options and coverages. The process was seamless and quick. She was very pleasant to work with and I feel confident in the product I was sold. Thanks Erica!"
"We appreciate your business Carley, and I'm glad Erica was able to help you find a product that fit your needs!"
Bubba Sanchez
October 29, 2025
"Recently moved to State Farm after some issues with previous Co. The information provided by Erica in one phone call and a couple texts has been great. She's been very helpful in answering all of my questions and putting to rest a couple of concerns I had."
"Erica is terrific, thank you for the great review!"