State Farm® Insurance Agent Kathleen Banse

"Danielle & Tara we’re super helpful & sweet! Danielle explained everything in a simple helpful manner! She got my family covered with insurance that we needed! I will & have referred this Insurance agency to all my friends!! Thank you for making Insursnce easy!❤️"

"Danielle was great, she was very patient, knowledgeable and answered all my questions. Most insurance agents take their time to call you back. She was quick and very responsive!"

"Danielle was very helpful and supportive and identified several areas where we could save while also ensuring we had the coverage we needed. Overall pricing has been very reasonable compared to what we were expecting."

"We had insurance with another carrier for years, and when I asked them if they had any discounts for our insurance and loyalty to them for so long, they were so quick to say they had nothing that could help us out. So we looked at State Farm and were able to save hundreds right from the get go. I have recommended State Farm to all of my family and friends and I enjoy knowing that we have the best insurance for our cars and home. Now the other company has called to try and win us back but I was quick to tell them to go and take a hike! We give our thanks to all the employees at the Kathleen Banse State Farm."

"Tara very patiently and with detail walked me through the process of filing a claim and what to expect of the other insurance company who was covering the damages. She worked hard to help me be an informed consumer. I truly appreciate her positive attitude and diligence 🙏"

"Kathleen is the most dedicated, hard working representative someone could have. She is committed to taking care of her community and has a heart of gold!"

"I tried to change my State Farm agency to Kathleen Banse’s office, but I was told I wasn’t eligible at this time. When I asked for clarification, Kathleen said I wasn't within the parameters but couldn't explain further. After the call, I texted her expressing my dissatisfaction, being dishonest and untrustworthy, and mentioned I would leave a negative review. Kathleen attempted to call me twice and later sent a text saying she wanted to be transparent, but by then, I had already lost confidence in her. If you just take the time to explain things to people, then you would not have this bad review. Stay away from this agency, Kathleen is dishonest and untrustworthy . Who knows she probably let you get insurance coverages more than you need. Not trustworthy, not transparent, and above all dishonest person."

"I have been a customer of Kathleen Banse and the great people in her office for maybe 15 or 20 years because they give me great advice and help me save money and save the things important in my life. The financial advice from Kathleen cannot be beat."

"Danielle is amazing… she’s listened to everything we needed and set us up with great policies. I feel safer and more protected than ever before. Pricing was very reasonable compared to other quotes. Customer service is on point! Highly recommend."

"Difficulty with the claims process and recorded statement. I expected the process to be question and answer format, with clarifying questions to get the perspective of the driver. What I found unacceptable from State Farm (my insurance provider) was colorful commentary and accusations. “Why am I hearing differently from the witness, what do you think she has to gain by falsifying her statement” “What you are saying is not how I am hearing it from the other driver and if it were not for your actions the accident would not have occurred” I expected the process to get the liability close to the truth by way of process. The confrontational approach was unacceptable towards me as the insured with State Farm and very different from my past experiences with my 35 years with State Farm. I expected more from this group. My grievance is with process, not the outcome."

"Kathleen and her team are exceptional at what they do. They will help you decide on what's right for your needs when it comes to insurance coverage, whether its auto insurance, home insurance or life insurance. Give them a call if you are in San Antonio, Bulverde, New Braunfels.. Or anywhere in Texas :) Thanks again Team Banse!!!!"

"Only Kathleen is licensed to help or answer questions about mutual funds. So you always have to wait for her to get back with you. I've been waiting for a month now, and still haven't heard back, after 3 calls. The girls in the office at clueless. I'm moving my IRA to Fidelity. This was the same problem with a different State farm office. Never again. I guess you don't need my 20K."

"good experience with Danielle, very informative and personal very responsive and professional in our communications"

"Very friendly and responds quickly to all questions. I have nothing but good experiences with everyone in her office."

"We came back home to State Farm after a 6-month furlough. We came back specifically for the service and customer care provided by Kathleen and her team. They are accessible, efficient, knowledgeable, and above all genuinely friendly and happy to be of service. Thank you especially to Danielle, who has helped navigate us through this process. She's a dream! We are very happy to be back home with Kathleen and State Farm."

"Great people amazing rates. Danielle Lewis helped me out a lot and I appreciate her."

"Tara and Lyndsey both are absolutely amazing. I have only encountered positive 100% of the time I have dealt with them. The follow up on their part of profession and they follow through with what they say they will do! Definitely recommend them!!💗"

"Tara C & staff at State Farm took care of my family and all our needs. Better service definitely over our last insurance company and better prices!!!!!"

"Wonderful agent... I have been with State Farm for about a year and EVERYONE I have encountered representing State Farm has been the consummate professional... Kathleen even cares enough for her community that she volunteers in trash removal along US 281 in Bulverde..."

"This is going to be about state farm in general. Back in August an amazon driver did a hit and run on me, getting them on that should have been easy since amazon has cameras in their trucks (just force them to cough up whichever driver was there at 5:00 on August 20th, there was only one of them). They didn't attempt to do that and stuck me with the deductible. You'd think they'd have gone after them harder since they had to pay their share but nope. Edit: And they gave up on trying to recover that after like a week, which is why they've got a one star and I'm still stuck with that payout."

"Very professional, prompt and courteous service. Danielle did a great job for us."

"Lynsey was extremely helpful and kind, provided me with a very competitive quote, and made sure all my questions were answered regarding my coverage options. State Farm is my first choice now, without a doubt."

"I recently needed a quote on Auto insurance . I was given a quote promptly and purchased a policy. Service was excellent"

"We got a great rate with great service on a home and auto bundle, umbrella policy and personal articles policy. Lynsey was great, very patient and thorough. All contacts with office staff was excellent."

"Called this office yesterday, got appointment in 20 minutes, met with Danielle Lewis, who was very helpful and informative, answering all of our questions. We will be back!"