State Farm® Insurance Agent Kathleen Banse

"Leah is a selfless person of integrity and good will. She went above and beyond to help a customer that wasn't from her office. Our customer, called our office said Leah was so patient and kind. We need more Leah vibes in this world! Thanks so much for all you do!!"

"I spoke with Danielle Lewis, and she was absolutely wonderful—so patient and helpful! I saved a lot on both my homeowners and auto insurance. She took the time to answer all my questions thoroughly. After reading so many positive reviews, I can see why everyone is happy with the service and the savings they’ve received. I plan to look into life insurance next. Thank you, Danielle!"

"Leah was very prompt and thorough to my questions. Thank you so much!"

"Worked with Erica Perez and boy talk about the best possible customer service out there. She took care of everything and made it as easy as possible for me to get everything completed. Couldn’t be happier with my agent!"

"We obtained information on a new vehicle very late and needed insurance in place before we could submit the title change. Kathleen and her team took care of it immediately! Communication and service is key and they are excellent!"

"Erica was amazing! Very helpful and informative! Thank you so much!"

"Top notch service from top drawer personnel."

"Thank you Erica for your help with my homeowners policy. Great value."

"It's been great working with Erica on finding the best life insurance policy for my wife and me."

"We appreciate the great customer service that we receive from Erica every time that we contact this office. Would highly recommend to anyone looking for insurance coverage."

"I had been thinking of getting life insurance for some time and was a bit intimidated about going through the process. Erica Perez was wonderful she made everything so easy and quick. Will definitely be recommending her to everyone i know."

"Erica Perez helped my family get an excellent rate and coverage on our auto insurance. We then decided to carry our life insurance policies through State Farm as well after discussing the options with Erica. I cannot recommend Erica enough for helping with your insurance needs or questions."

"Erica Perez helped me get my life insurance in place. She explained all the available options and coverages. The process was seamless and quick. She was very pleasant to work with and I feel confident in the product I was sold. Thanks Erica!"

"Recently moved to State Farm after some issues with previous Co. The information provided by Erica in one phone call and a couple texts has been great. She's been very helpful in answering all of my questions and putting to rest a couple of concerns I had."

"Always great service and Erica was very helpful and quick!!😊"

"Erica was my oasis in the desert! Great work!!!"

"Friendly. Always get a live voice on the phone when you call. Patient group who takes the time to answer all questions. Professional advice given out is what is best for you and your needs not State Farm needs. Best thing we ever did was find Kathleen and her team. Stop shopping for insurance and call this team and see for yourself."

"always pleased with their services. great agent as well as a great neighbor. always there when I ask for help. Joh Kilpper"

"We moved to San Antonio in late 2020 and kept our insurance broker in Houston. Time got away and so did customer service and premiums! So, when I asked friends for referrals, Kathleen Banse State Farm Agency popped up. Even though she's located in Bulverde, it worked because it's right between the 2 properties we needed to insure. Erica immediately responded by email and has continued to immediately address my every need by email, phone or even text, if urgent. She has gone above and beyond to research the best options for us. Even when we had a piece of difficult paperwork to complete with verifications needed from 3rd parties, she stuck with it. And, because she knew I had a lot going on personally, she took on some of the verifications to take them off my plate! That's what I call customer service! I was looking for an office with whom I could work remotely, but where I could also walk in. Kathleen's office is warm and welcoming, as is her team. You can just tell they are a good "work family" and that's the kind of people with whom I like to work. It was a process transitioning all the policies over, but Erica made it pleasant (and the chocolate on the desk didn't hurt the process - ha!). Great job, Kathleen, Erica and Team!"

"Erica handled all my questions and took care of me like an old family friend. Highly recommend"

"Kathleen Banse runs a first class office for State Farm. They are very service oriented and have outstanding employees like Erica Perez who is great at her job and very service oriented and courteous. I would recommend this State Farm office to anyone looking for insurance. Paul Milazzo Boerne, Texas"

"Excellent experience with Danielle Lewis. She was patient and understanding. Her guidance was greatly appreciated and helpful when it came to obtaining insurance for our HOA. I would highly recommend this State Farm office and Danielle. Update 8/8/2025 Danielle is always timely in her responses. Greatly appreciate knowing someone will get back with us even when it's just a simple question. Great customer service all around."

"It's so great to work with an agency that really values customer service. Danielle was fantastic when we started with the agency and Tara just took care of a roadside assistance issue. A++"

"Fast response and good coverage at a reasonable price with a reputable company and good customer service."

"Highly Recommend this agency! I work with Leah, and Tara regularly and they are always very responsive and quick to get me what I need on both my business and personal policies."